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Roadmap Set for VAFM Transformation Initiative
The National Institute of Building Sciences is
assisting the Department of Veterans Affairs (VA) with its commitment to achieve
the transformation of its facility management (VAFM) current business practices,
operations, and organizational structure to improve service delivery to the
nation’s veterans.
The Institute has completed the pre-planning phase of the
project, which developed the road map to define the effort needed to obtain the
required information, identify and arrive at the appropriate decisions, and
perform the required actions for effective and beneficial transformation of VAFM.
During the pre-planning phase, subject matter experts (SME) and an advisory
group were selected. Four firms were chosen as SMEs to lead the three parts of
Phase I: 1) develop metrics, benchmarks, and best practices, 2) enterprise model
development, and 3) healthcare organizational structure. The advisory group,
consisting of ten members, includes architects, engineers, contractors,
healthcare administrators, and academic researchers with expertise in military,
private, or public sector healthcare delivery. Both SMEs and advisors will
support the work of the VA action team and report to the VA management team.
The objectives for the first phase of the VAFM Transformation
Initiative are divided into three parts.
Part 1 objectives include:
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Capture of baseline information and data on existing
VA processes and programs:
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Identification and capture of similar baseline
efficiency and productivity data:
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Analysis of the baseline data and information
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Identification of systemic inefficiencies and
productive processes and programs
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Development of best practices, appropriate
strategies, and opportunities for building improvements and enhanced
productivity within the VA facility lifecycle process
Part 2 objectives include:
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Development of facility management strategy for
Headquarters, Regional, and Local levels
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Propose appropriate enterprise models to support
facilities planning, facilities acquisition, facilities sustainment, and
facilities systems
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Based on best practices and enterprise performance
metrics established in Part 1, facilitate VA’s development of appropriate
enterprise model
Part 3 objectives include:
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Development of appropriate organizational structure
for VA
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Facilitate VA’s analysis and selection of the
appropriate operational solution and plan for development and implementation
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Development of VA organizational structure
Phase I is scheduled to
finish in early summer of 2010. It will be followed by Phase II Implementation
Development, and Phase 3 – Implementation, with full VAFM operational
transformation scheduled for completion by September 30, 2012.
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